Job Description

This position requires the individual to assist the physician with patient clinic visits and work well with Clinic Nurse as a Team to accomplish goal of quality patient care. It also entails helping with outpatient patient calls and tasks in conjunction with team members. A general knowledge of medical assisting skills such as phlebotomy, urinalysis and injections is necessary.


Job Qualifications

  • Ability to work independently following established guidelines or directions.
  • Certification or Registration in medical assisting.
  • Friendly, people oriented.
  • Good communication skills including good telephone etiquette.
  • Ability to use Personal Computer.
  • Work cooperatively with co-workers as a team to ensure that back office responsibilities are completed.


General Competencies

  • Provide excellent customer service.
  • Comply with established policies and procedures.
  • Strive for improvement in job performance.
  • Utilize good communication tools.
  • Displays accountability for job duties.
  • Uses good interpersonal skills in dealing with others.
  • Provides value as a team member.


Specific Competencies

  • Put patients in exam room for the physicians and prepare patients for indicated exam.
  • Perform chemical and microscopic urinalysis.  Prepare C & S to be sent to lab.
  • Review charts the day prior to patient visit to ensure that all test results and needed information for patient visit is available.
  • Update Patient histories including past medical history, past social history, past surgical history, medication history and allergies.
  • Draw blood and prepare specimens to be sent to outside reference labs.  Record lab results in EMR chart.
  • Perform IM and subcutaneous injections.
  • Perform and assist with office procedures as directed by physicians including bladder scan, flow rate, bladder catheterization and bladder instillations.  
  • Provide basic patient education regarding clean intermittent catheterization and other patient teaching per protocols.
  • Assist with patient phone calls tasked to clinical assistants.
  • Perform patient tasks as order by physician including scheduling diagnostic tests, obtaining outside records and scheduling appointments.
  • Assist with appointment scheduling for emergency and work-in patients.
  • Make sure exam rooms are clean, adequately stocked and ready for clinic visits.
  • Assist with prior authorizations and pre-certifications for diagnostic testing and medications.
  • Assist with miscellaneous tasks assigned by Clinic supervisor, Physician or Administrator.